Shipping and delivery policy
Important Information:
- Order cut-off time: 17:00
- Order processing: 1–2 business days (Monday–Friday)
- Order shipping: 4–6 business days (Monday–Friday)
- Free shipping on all orders
Order Shipping & Transit
Once you place your order, you will immediately receive an order confirmation email.
On average, we ship orders within 1–2 business days (Monday–Friday), depending on whether you ordered before or after the 17:00 cut-off time. After that, delivery takes 4–6 business days (Monday–Friday), depending on your location.
Tracking Your Order
As soon as we ship your order, you will receive tracking details including your tracking number. You can also track your order via our Order Tracking Page.
Cancellations
If you want to cancel your order, please email us at info@nima-fashion.com. Act quickly, because once the order has been processed, it can no longer be canceled and you’ll need to follow the return process.
Damaged / Incorrect Items
What should you do if something is wrong with your order?
- Take photos
- Write a short explanation of what went wrong (damage, wrong color, size, etc.)
- Email us at info@nima-fashion.com along with your order number
We will get back to you as soon as possible.
Delayed Orders
If an order takes longer than the maximum delivery time, please contact us at info@nima-fashion.com — we will look into the issue for you.
Contact
Email: info@nima-fashion.com
Tel: +31622654670
Customer Service Hours:
Mon–Fri: 09:30–18:00